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Política de cancelación
The policy applies to all group and private tours listed and booked through letzgocitytours.com or with a LetzGo City Tours representative, and on a per tour basis.
**For Group Tours & Activities – for bookings with 4 people or less**
- Cancellations received greater than 24 hours prior to tour commencement are fully refundable.
- Cancellations received within 24 hours of tour commencement are non-refundable.
- All amendment requests are subject to availability and price changes.
- Amendment requests received within 24 hours of departure are at the discretion of LetzGo City Tours, and may be subject to a change fee of up to 50%.
**For Group Tours & Activities – for bookings with 5 to 9 people**
- Cancellations received greater than 72 hours prior to tour commencement are fully refundable.
- Cancellations received within 72 hours of tour commencement are non-refundable.
- All amendment requests are subject to availability and price changes.
- Amendment requests received within 72 hours of departure are at the discretion of LetzGo City Tours, and may be subject to a change fee of up to 50%.
**For Group Tours with more than 10 people**
- All sales are final.
**For All Private Tours & Activities**
- All sales are final.
**Late Arrivals, No Shows, Flight Delays/Cancellations**
Late arrivals and no shows are non-refundable.
If you miss your tour due to flight cancellation or travel disruption, please contact your airline and/or travel insurance provider.
**Refunds on Unused Services**
All tours are sold as an entire package; as such there will be no offers of partial refunds for portions of a service that a guest has decided not to utilize. If a guest has pre-purchased tickets to any sites visited, or tours or site visits similar to the tour booked from an outside vendor, the company is not responsible/liable for the reimbursement or prorating of any such fees.)"
Punto de encuentro
HORA DE REUNIÓN: 15 minutos antes de la hora de inicio programada
LUGAR DE ENCUENTRO: Starbucks, 3 Tower Place West Building, Londres EC3R 5BT
PUNTO DE ENCUENTRO: Reúnase con su guía justo afuera de la entrada principal de Starbucks
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Vea el punto de encuentro de Starbucks v1.pdf
3, Tower Place West, East Building, Londres, EC3R 5BT
Información importante
HORA DE REUNIÓN: 15 minutos antes de la hora de inicio programada.
Información adicional para los huéspedes
- Use zapatos cómodos, ya que este recorrido implica caminar bastante, incluso sobre superficies irregulares, adoquines, colinas, pendientes, descensos y escaleras.
- Funciona en todas las condiciones climáticas, vístase adecuadamente.
- Todos los participantes deben gozar de buena salud; consulte primero con su médico si tienen alguna afección médica o no están acostumbrados a hacer ejercicio con regularidad.
- No se recomiendan las sillas de ruedas, los patinetes motorizados ni ningún otro dispositivo que ayude a la movilidad, ya que no podemos garantizar que todos los senderos, aceras o bordillos cuenten con rampas adecuadas que cumplan con las normas ADA/UE.
- Envíanos un correo electrónico si tienes alguna discapacidad o limitación física para que podamos determinar si el itinerario turístico seleccionado es el adecuado.
- Este recorrido no admite cochecitos ni cochecitos de bebé.
- Cualquier persona menor de 18 años debe ir acompañada de una persona mayor de 18 años.
- Los cambios o cancelaciones solicitados con menos de 24 horas de antelación a la hora de salida del tour no son posibles.
